Siegrist-Orel's competitive advantage is focussed on Quality because we have come to understand that high quality is not just a pre-requisit, in the performance market sectors which we operate, but allows us to frame the approach to the way processes should be managed, and more significantly improved, for the benefit of the whole supply chain.
Quality is defined by consistent conformance to customers' expectations.
Siegrist-Orel is committed to the supply of high quality products and services that consistently meets our customer's expectations through the continuous improvement of our product and processes. The quality concept runs throughout the whole organization and is highly beneficial to our customers in several aspects of our business.
We do this by the promotion that quality applies to every individual in the business. Everyone has the ability to impair quality, so everyone also has the ability and responsibility to improve it.